Other

How to manage PowerPro Users

Create users and modify user permissions

Part 2/2: How to configure the M2M Key into PowerPro (using Template Manager)

Configuring the M2M - template manager version

System Date Format Warning at Login

Check/adjust Windows Region, Regional format settings and Short Date Format

How to set up SMTP to email clients from PowerPro

For users not wanting to use Outlook

How can I assign a case manager to an enrolment?

'RTO Case Manager' field using the 'Enrolments and Results' view

Can I format the emails I send from PowerPro?

Yes you can using HTML and CSS!

How can I ensure PowerPro has my RTO contact details?

Use Application Options > RTO to update the RTO contact details

Can I Bulk Email Company Clients in PowerPro

Can I re-export an invoice into Xero?

Yes, as long as the invoice is in draft

How are PowerPro's year footer numbers calculated?

Simple formulas, please read on below for more detail

Invoice has previously invoiced units showing as 'N'

This can happen when you transfer an enrolment

Does PowerPro keep a log or record of activity?

We sure do!

Why are all my courses not showing on the Trainer Scheduler?

You can fix this in PowerPro's settings, read on for more information

SMTP email '535 Authentication Failed' error

How to fix this common error

New Outlook update causing issues?

Try these fixes!